Delivery & Shipping
If you live close by you can save yourself the P&P charges by choosing the ‘Click & Collect’ option on the website and collect your order from the salon PR2 2LE. Collections are Monday to Friday 9am to 5pm full details will be emailed to you when your order has been received.
We currently use Royal Mail as our courier and we offer the following delivery options;
Special Delivery guaranteed next day delivery £8. This is for UK orders only and excludes Ireland and IOM. For this option orders must be placed by 1pm Monday to Friday.
1st Class Signed For delivery £5.50. This delivery option can take 2-3 days to arrive (excluding weekends and Bank Holidays).
2nd Class Signed For delivery £4. This delivery option can take 3-5 days to arrive (excluding weekends and Bank Holidays).
We are unable to ship orders to PO boxes or Armed Forces addresses.
International orders can take 3-4 weeks to arrive due to Customs.
If a refund is required the original P&P charges will be deducted by us.
If the recipient refuses/misses the delivery or does not collect from their local sorting office within the specified time the order will be returned to iLashedPRO and it is your responsibility to contact us at email@example.com and ask us to arrange the re-delivery, you will be responsible for paying the re-delivery P&P charges. Items will only be held for one month by us once returned. If someone else signs for your delivery we are not held responsible and it is the customers’ responsibility to take this up with Royal Mail.